Help/Support

Stufware.com is an online software store where you can buy software from various software companies/individuals. Our specialty is to promote software which has also a trialware version that can be freely downloaded and allow users to try some functionality before they decide if they want to buy the full version or not.

What is a trialware version?

A trialware version is a free version of the software which has some limited features or can be used only during a certain period of time. If you want to use all the functionality or you use after the trialware has expired, you must buy the full version. The goal of a trialware is to allow potential buyer to try the software before they decide to buy it. On Stufware.com, trialware version can be downloaded by clicking on .

How can I buy the full version?

You can purchase the full version directly online from our secure payment processor powered by Regnow.com by clicking on . For some software, you can also buy it directly from the software itself. Alternatively, you can buy it on the vendor website. But if you are a member and want to receive points and discounts on your purchase, you must buy it directly from Stufware.com only.

What happen after I buy the full version?

After buying the full version you should receive an email from the vendor containing the information on how to download the full version or activate the full version directly from the trialware. The time required to receive this email vary depending on the vendor, but it generally takes only a few seconds. It is important to note that no CD of the software is to be shipped to your home. There are special cases though where vendors offer you to ship you a CD, which might include a box and a manual, of the purchased software to your home for a low extra fee.

What if I have some problems after buying a software?

For any questions about your online purchase, you should contact Regnow.com. If you have any problems with the software, you should contact directly the software vendor. On Stufware.com, the support email of a vendor can be found on the vendor webpage, accessible directly from the software page. If you cannot find the support email, you can contact us and we will redirect your inquiry/problem to the vendor.

What are the advantages of becoming a member?

Our members can request a discount on a software before they buy it online. The discount a member can requested depends on the amount of points they have accumulated and have not been already used. Points are received each time a member buy a software on our website. There is also 5 membership levels which determine the number of points given for a particular purchase and the maximum discount which can be requested. Being a member gives you two main advantages :

• Choose the software for which you want a discount.
• Over time, receive volume discounts for the different software you have purchase on Stufware.com.